iOS Notifications

Discussion in 'Community Chat and Support' started by Gandy1985, Jun 9, 2013.

  1. Gandy1985

    Gandy1985 New Member

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    Hi

    I've recently downloaded tapatalk on iPhone and iPad and I love it. However even with notifications turned on and the app added on notification settings, I'm still not receiving them. Do I have to log out in order for notifications to be sent to me?

    Thanks
     
  2. William

    William iOS Developer Staff Member

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    Which version you're using?
    Can you go to "Settings->Notification" to check if your forum is there?
     
  3. Gandy1985

    Gandy1985 New Member

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    Hi William

    I've just checked push notifications and Tapatalk Community is listed there but Orchid Forums are not! Any reason why?

    I'm on iPhone 5 and running Tapatalk 2

    Thanks
     
  4. Gandy1985

    Gandy1985 New Member

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    And also....

    I added tapatalk community to my accounts on iPad and when I went to my iPhone it wasn't there, I had to add it and log in again. Is this correct?

    Thanks
     
  5. William

    William iOS Developer Staff Member

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    Can you try delete your Orchid Forum account from your device then login again to see if it's added in Notification Settings?
     
  6. Gandy1985

    Gandy1985 New Member

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    Hi William

    Done that but still no luck!!! Also, I never got a notification of your message!!!
     
  7. mohmad

    mohmad New Member

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    i have same problem plz fix this bug
     
  8. William

    William iOS Developer Staff Member

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    Still not any thing in "Settings->Notification"? Can you get me a screenshot of that?
     
  9. Gandy1985

    Gandy1985 New Member

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    Sure

    Still no orchid forum on there and still no notification if your message

    Thanks ImageUploadedByTapatalk 21371510739.616505.jpg
     
  10. William

    William iOS Developer Staff Member

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    Seems your forum are not tracked in App. Can you send me your forum URL so we can check it?
     
  11. Gandy1985

    Gandy1985 New Member

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    How do I do that?

    I received a notification this time telling me you posted
     
  12. William

    William iOS Developer Staff Member

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    Please visit Orchid Forum on your web browser, then copy the URL in address bar and post it here.
     
  13. Gandy1985

    Gandy1985 New Member

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  14. William

    William iOS Developer Staff Member

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    This forum is using an quite out-dated plugin for supporting Push notification.
    Please inform your forum admin to upgrade plugin.
     
  15. Snookerby

    Snookerby New Member

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    Hi, i read a lot of info on this forum but still can't solve the problem with push notification :(

    Can you help me?
    Forum SMF (http://www.snooker.by/smf/index.php)
    Tapatalk on the iPhone (iOS 6.1.3)
    Plugin: Tapatalk SMF 2.0 RC5/Final Plugin 3.6.0

    What am I doing wrong?
     
  16. euhow

    euhow Plugin Developer Staff Member

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    Could you please provide two test accounts for me so that I can test on my side?
     
  17. mackes

    mackes New Member

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    Hi, is there support for push in Tapatalk HD (for Ipad)
     
  18. William

    William iOS Developer Staff Member

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    The HD version with push support has been submitted to App Store and waiting for review.
     
  19. mackes

    mackes New Member

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    Ok, thks. Is it a regular update?
     
  20. luohui8891

    luohui8891 Tapatalk iOS Developer Staff Member

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    We hope so.