Push notifications not working

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miatanet
Joined: March 16th, 2010, 11:07 pm

February 1st, 2013, 11:03 pm

My BYO app is not giving me push notifications. This is the published version - not the ad hoc version. I already have the "Enable push notification" set to "Yes" in the AdminCP, and I have my push key set up. It works for the regular Tapatalk ap, not for the BYO app.

What else do I need to do to get it working?

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miatanet
Joined: March 16th, 2010, 11:07 pm

February 2nd, 2013, 9:24 pm

Anyone?

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winter
Joined: February 8th, 2009, 10:12 am

February 3rd, 2013, 3:32 pm

There may be something wrong with your push key? Can you double check the steps you have taken? There is no issue on our end in regard of BYO push notification current system status.

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miatanet
Joined: March 16th, 2010, 11:07 pm

February 3rd, 2013, 3:55 pm

I followed all the instructions. How can I troubleshoot this? I hate to do the entire thing again and re-release an updated version until I'm sure I know what went wrong.

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miatanet
Joined: March 16th, 2010, 11:07 pm

February 4th, 2013, 1:19 pm

I just found out that push notifications *are* working for other users of my forum. They're just not working for me. The question now is why?

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winter
Joined: February 8th, 2009, 10:12 am

February 5th, 2013, 4:26 am

If you can post your username and forum URL that you did not receive notification, I *may* get our Push Engineer to dig up a little bit... hm...

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miatanet
Joined: March 16th, 2010, 11:07 pm

February 11th, 2013, 7:59 pm

Any update on this? I still don't have push working.