Problems logging

Discussion in 'Tapatalk for Android' started by thephoneclub, Mar 20, 2012.

  1. thephoneclub New Member

    For a couple of days users can not log into my forum. The message "Failed to connect to the forum, contact the board administrator if the problem persists"

    regards
  2. Protes Tapatalk Moderator

    What is the forum URL?
  3. thephoneclub New Member

  4. Jayeley Plugin Developer

    Can you provide a test account?
  5. thephoneclub New Member

    user: prueba
    pass: prueba
  6. Jayeley Plugin Developer

    I can login with the test account on my iPhone in the forum.
    In what device you have login problem?
    Did you try clean the cache and account history and search the forum again?
  7. thephoneclub New Member

    I tried on 3 different SII samsung galaxy and not logging
  8. thephoneclub New Member

    I tried the beta 2.0 and this gives me no problems
  9. thephoneclub New Member

    After the new update today, does not even work in the beta
  10. Codeys™ Active Member

    Successfully located, logged in & posted to thephoneclub.net

    http://www.thephoneclub.net/showthread.php?t=88290

    vBulletin 4.1.5 running there

    Which beta app did you try?
    Did you uninstall cleanly (clear data/cache) before reinstall?
    You removed forum from list, searched and re-login?
    Can you login from web browser on your Galaxy SII?

    Desire HD : CM7.1.0 : Tapatalk 2.0 beta-4
  11. thephoneclub New Member

    I saw that spelling on a theme. The problem is not with the beta, the problem is with the version 1. Just to test the newest version of Tapatalk for vBulletin 4 in Tapatalk 1.13.5 and does not work
  12. Codeys™ Active Member

    Sorry. I saw this and thought you had bigger problem.
    I have seen other reports in the vBulletin plugin forum and various solutions/workarounds. These range from server lag (keep trying) to plugin upgrade (try revert previous working version) to user profile (missing information).

    I can confirm issue occurs with v1 app for Android and that beta-2 & beta-4 login fine. If it is only Android users with this problem, perhaps when v2 is officially released, this will be solved simply by members upgrading their app. Otherwise, you probably need to seek help in the plugin forum.

    [IMG]

    Desire HD : CM7.1.0 : Tapatalk 2.0 beta-4