Cannot verify installation

Discussion in 'Installation & Verification Issues' started by rjackson, Nov 19, 2010.

  1. rjackson New Member

    Hi, I'm trying to install Tapatalk on my forum located at http://www.volksfolks.org/forums/. It's SMF 1.1.12 and I just installed and applied the latest version of the mod (1.0.3). However when I try to verify, it always fails. I've checked and the permissions on the mobiquo folder and its contents are 755. I've tried uninstalling and reinstalling again. I can't figure out why it won't verify my installation. Thanks!
    rjackson, Nov 19, 2010
    #1

  2. Jayeley Plugin Developer

    Plugin file 'http://www.volksfolks.org/forums/mobiquo/mobiquo.php' is not accesible, the error is '406 Not Acceptable'. Please check your server setting.
    Jayeley, Nov 19, 2010
    #2

  3. rjackson New Member

    Hmm I am not seeing that error. When I request /forums/mobiquo/mobiquo.php directly I get a 302 redirect back to the forum homepage. Isn't it supposed to do that?

    Code:
    
opt_07_lt:~ rjackson$ telnet www.volksfolks.org 80
Trying 67.23.237.144...
Connected to volksfolks.org.
Escape character is '^]'.
HEAD /forums/mobiquo/mobiquo.php HTTP/1.1
Host: www.volksfolks.org

HTTP/1.1 302 Moved Temporarily
Date: Fri, 19 Nov 2010 13:57:27 GMT
Server: Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4
X-Powered-By: PHP/5.2.13
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Pragma: no-cache
Cache-Control: private
Set-Cookie: PHPSESSID=012eed53e6b182a987edc06250f627c9; path=/
Location: http://www.volksfolks.org/forums/index.php?PHPSESSID=012eed53e6b182a987edc06250f627c9;
Content-Type: text/html

Connection closed by foreign host.
    rjackson, Nov 19, 2010
    #3

  4. rjackson New Member

    However when I look in my logs after I try to verify installation, I see a POST made to /forums/mobiquo/mobiquo.php that fails with a 404.

    Code:
    74.126.30.75 - - [19/Nov/2010:09:03:31 -0500] "POST /forums/mobiquo/mobiquo.php HTTP/1.1" 404 - "-" "Mozilla/5.0 Firefox/3.5.6 3.0.0.beta"
    rjackson, Nov 19, 2010
    #4

  5. Jayeley Plugin Developer

    We got this kind of problem before and in that forum apache ssl mod setting cause the 406 error. You may need to check about this.
    Jayeley, Nov 20, 2010
    #5

  6. rjackson New Member

    Well after some more digging I think it is mod_security in Apache intercepting the request.
    rjackson, Nov 21, 2010
    #6

  7. rjackson New Member

    I'm still trying to work with my host on this, but do you have any tips? I keep getting a '406 not acceptable' when trying to verify installation. It seems to happen when you send a POST request to /forums/mobiquo/mobiquo.php with a Content-Type of text/xml.

    Code:
    backup:~ rjackson$ telnet www.volksfolks.org 80
Trying 67.23.237.144...
Connected to volksfolks.org.
Escape character is '^]'.
POST /forums/mobiquo/mobiquo.php HTTP/1.1
Content-Type: text/xml
Host: www.volksfolks.org

HTTP/1.1 406 Not Acceptable
Server: nginx admin
Date: Fri, 08 Jul 2011 12:36:49 GMT
Content-Type: text/html; charset=iso-8859-1
Connection: keep-alive
Content-Length: 537

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>406 Not Acceptable</title>
</head><body>
<h1>Not Acceptable</h1>
<p>An appropriate representation of the requested resource /forums/mobiquo/mobiquo.php could not be found on this server.</p>
<p>Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle the request.</p>
<hr>
<address>Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 Server at www.volksfolks.org Port 80</address>
</body></html>
Connection closed by foreign host.
    Is there a way to get around this just for the verification?
    rjackson, Jul 8, 2011
    #7

  8. rjackson New Member

    It's resolved! I worked with my host and it was a mod_security configuration error all along. Once that was fixed I got published and now Tapatalk works on my forum. Thanks again.
    rjackson, Jul 8, 2011
    #8